We are in the business of improving patient and customer loyalty for the organisations we work with
Loyalty Chain provides innovative qualitative, quantitative research and economic evaluations within the pharmaceutical, healthcare and digital health industries. Loyalty Chain aims to furnish their customers with the critical information they require to keep their patients and customers loyal. Examples of projects conducted by Loyalty Chain: - Conducting health economic reviews, evaluations and modelling
Analysing impact of digital health technologies on resources and patient care Estimating costs and health outcomes of digital health interventions - Evaluating the efficiences and effectiveness of remote patient management
Understanding views of key decision makers in preparation for a Health Technology Appraisal Increasing profitability by establishing how to keep your customers
- Predicting customer loyalty by measuring customer satisfaction
Differentiating services from competitors by generating in depth customer feedback Improving patient compliance by understanding patient needs - Advancing patient services by analysing views of health care professionals
Influencing customer purchasing by evaluating customer retention Investigating key customer requirements in preparation for product launch
AboutLoyalty Chain will investigate all or some of the critical factors within your organisation to ensure you can influence the loyalty of your customers. Evaluation ServicesLoyalty Chain’s services are conducting surveys, interviews, reviews, focus groups, in depth ethnographic studies, secondary research and economic evaluations Healthcare ServicesLoyalty Chain has extensive experience of conducting research within NHS, pharmaceutical and health care environments and with digital health interventions and technologies
Publications
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Health Economics and Outcomes ResearchLoyalty Chain are specialists in analysing the impact on costs and consequences of digital health interventions FeedbackRead what our customers say about us
Our services are based on in-depth research following tried and tested business models. Our methods are a combination of up to date and traditional qualitative, quantitative and economic evaluation techniques. We aim to provide a first class service that gives measurable value and benefit to our customers.
We have experience of working with a variety of industries including the NHS, pharmaceutical and healthcare industry. This has involved researching, analysing and measuring the views of patients and Healthcare Professionals.
If you would like your organisation to benefit from an improvement in customer loyalty please look around the site and contact us for more information. Read More
Loyalty Chain Loyalty Chain works with organisations to improve their customer loyalty. This is achieved through researching, analysing and measuring the critical links that enable organisations to understand and control repeat business from their customers.
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